System Dynamics

System Dynamics is a branch of systems theory that aims to model and understand the dynamic behaviour of complex systems, over time. First developed by Professor Jay Wright Forrester at MIT as a management method, systems theory has since gone on to be applied to all types of systems, including modelling the dynamics of earth’s systems, the economy, and political regimes.

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Design Thinking

Today, we design large, complex processes, systems, and services; we now even design organisations, structures and toolkits in order to produce them.

Design thinking is a process of sense-making and problem-solving that encourages creativity and innovation, as well as offering enough structure in order to be compatible so that broad and diverse groups of people can successfully participate and collaborate.

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Citizen Engagement

Engagement is more than just listening. It seeks participation and inclusion in responsive, inclusive, resource-oriented and flexible ways, with the aim to understand needs of local communities and adapt to their particular context.

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Fundamental Human Needs

Chilean economist, Manfred Max-Neef has contributed to human-scale development for the past half a century. In this time, he has accumulated a significant amount of research and writing, and has succeeded in countless activities on people-centered engagement.

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Bring the Community into the Process

Alejandro Aravena

“Participatory design is not always the hippy, romantic, ‘let’s all drink together about the future of the city’ kind of thing. It is not even – with the families – trying to find the right answer; it is mainly about trying to identify with precision what is the right question.”

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