This list of terms is not intended to be a strictly lexical (dictionary) collection of definitions and should be taken as stipulative definitions of terms for the purpose of developing this site’s related concepts.
Formed or calculated by the combination of several separate elements; total; collective.
- Holding two or more contradictory beliefs, ideas, or values at the same time.
- Performing an action contradictory to one or more beliefs, ideas, or values held.
- Being confronted by new information that conflicts with existing beliefs, ideas, or values.
Techniques for measuring cognitive distance:
- Ratio scaling
- Interval/ordinal scaling
- Route choice
Can be used for assessing:
- Estimation accuracy
- Usefulness in various research contexts
- Construct validity
The measurement of cognitive dissonance: methods and construct validity. The Journal of Environmental Psychology.
Differs to Perceptual Distance as this refers to people’s beliefs about distances between places which are visible from each other and are typically in sight during the estimation procedure.
A designer creates a solution they think users need.
A designer creates a solution based on research of the user’s needs and point of view.
A designer works with stakeholders to help them design a solution for themselves.
A designer works with stakeholders to produce a solution.
Co-design and co-production are brought together. Users work in partnership with a designer to co-create solutions.
Valuable, useful, desirable, accessible, credible, findable, usable.
The challenge that ‘Disruptive Normality’ describes is a successful transitioning to normality while maintaining the progressive and innovative values that realised the disruption. How can the behaviour of common people living their normal lives contribute to a continuous momentum of disruption to normalisation? What creative tension and resulting synthesis can be found between conservative and progressive approaches for development?
It is a set of rigorous research procedures leading to the emergence of conceptual categories. These concepts/categories are related to each other as a theoretical explanation of the action(s) that continually resolves the main concern of the participants in a substantive area. Grounded Theory can be used with either qualitative or quantitative data.
Any approach to problem solving, learning or discovering with practical methods that are not guaranteed to be optimal or perfect, but sufficient for an immediate goal.
Heuristics can be mental shortcuts that ease the cognitive load of making a decision.
Examples of this method include:
- Rule of thumb
- Educated guess
- Intuitive judgment
- Common sense
Social in their ends and their means; new strategies, concepts, ideas and organisations that meet the social needs of different elements which can be from working conditions and education to community development and health — they extend and strengthen civil society.
The use of purposive inflows and outflows of knowledge to accelerate internal innovation, and expand the markets for external use of innovation, respectively. Open innovation is a paradigm that assumes that firms can and should use external ideas as well as internal ideas, and internal and external paths to market, as they look to advance their technology.[Chesbrough, Henry, Open Innovation, Harvard Business School Press, 2003]
Converting old ideas into new ones by adapting them from one context to another.
An organisational basis for recombinant innovation – specifically relating to entrepreneurship and innovation – is keeping multiple games in play at the same time; and exploiting the tension among them. With the emergence of decentralised/networked structures, this provides more incentive for a mass of individuals and organisations to adopt.
MVP is increasingly being applied to services as well as products.
The act preparing for a condition or consequence to happen, thus making it less severe or less likely.
Drawing a conclusion based on the explanation that best explains a state of events, rather than from evidence provided by the premise.
- Guides against breaching unknown systems boundaries;
- Suggests that continuous changes in certain driving variables is inherently dangerous (e.g., continuously increasing fishing pressure, escalating GHG emissions, or constant material growth) and;
- Warns that surviving the breach of a major tipping point, whether human induced or natural, will require unprecedented levels of investment, cooperation and other forms of institutional and societal adaptation.
- Rationalism: the belief that reason is the most reliable source of knowledge.
- Empiricism: the belief that sense experience is the most reliable source of knowledge
- Empirically Testable: Can be supported or contradicted by observations.
- Replicable: Can be tested repeatedly.
- Objective: Can be tested independently.
- Transparent: Results are shared publicly.
- Falsifiable: Finding falsifiable evidence is made possible.
- Logically Consistent: Hypothesis is internally consistent, and conclusions — to support or reject the hypothesis — are logically sound.
A linearised, pragmatic guideline for proceeding:[Citation]
- Define a question.
- Gather information and resources (observation).
- Form an explanatory hypothesis.
- Test the hypothesis by performing an experiment and collecting data in a reproducible manner.
- Analyse the data.
- Interpret the data and draw conclusions that serve as a starting point for new hypothesis.
- Publish results.
- Retest (frequently done by other scientists).
A service results from an interaction and is a form of social interaction.
Service design focuses on improving existing services or innovating new services in ways that are effective and efficient; make sense and are easy to use; and ultimately aim to be enjoyable and desirable – to users, providers, as well as as society at large.
Effective integration of physical, digital and human systems in the built environment to deliver a sustainable, prosperous and inclusive future for its citizens — on the basis of a multi-stakeholder and municipal partnership.
- Hierarchical Mode: seeks to solve the social coordination challenge through leadership, authority and expertise encoded in forms of bureaucracy and rules.
- Solidaristic Mode: based on some idea of equality and shared membership and mobilises the power of values and mutual obligation.
- Individualistic Mode: eschews strong coordination in favour of a reliance on individual aspiration, competition, enterprise and innovation.
- Fatalistic Mode: tends to view social coordination as intractable or else that the attempt to solve social problems through coordination is unlikely to save us from the things that makes it hardest to be human.
The best solutions to complex social challenges combine the different strengths of each mode of coordination while avoiding their weaknesses:
- The Hierarchical Mode can be powerful and strategic but also overbearing and bureaucratic.
- The Solidaristic Mode can be mobilising and inclusive but it also defensive and tribal.
- The Individualistic Mode can be dynamic and creative but also selfish and irresponsible.
- Even the Fatalistic Mode has two sides – scepticism and realism are useful, cynicism and resignation are not.
The principle is that good solutions will demonstrate a capacity to combine each of the three active modes of coordination (fatalism is always there in the background but less important to making change) and manage the inevitable tensions between them. Each active mode can be thought of as a source of social energy and a way of creating solutions. Therefore, we should ask of any proposed solution:
- How does it use the power of institutions?
2. How does it mobilise the power of shared values?
3. How does it unleash the power of enlightened self-interest?
Designers of objects bring a deep understanding of materials to their creative process. The material of service and policy design is people and the different ways they do things together. As well as creative process, design thinking needs to develop robust and stimulating ideas about the nature of social materials; their qualities and the challenges of combining them into system changing solutions.
Matthew Taylor (Chief Executive of the RSA)
The idea reaches back to Georg Simmel’s argument that individuality itself might be the product of unique intersection of network circles.
Applied to society, this means that we can take what is needed to live now, without jeopardising the potential for people in the future to meet their needs.
In its broad and abstract sense, sustainability is always possible aspire to, while in its detailed and specific sense, it is always impossible to attain as an absolute. Sustainability is not a utopian end-state – it is a continuous process of adapting, reorganising, and evolving into more desirable configurations of interfacing with complex systems of systems.
Personal and societal assets, rules and processes that empower individuals and community to participate in the long term and fair achievement of adequate and economically achievable standards of life, based on self-expressed needs and aspirations within the physical boundaries of places and the planet as a whole[http://oisd.brookes.ac.uk/sustainable_community/resources/SocialSustainability_
Everyone living and working in the city has access to what they need to survive and thrive.
Economy & Society
The social and financial systems that enable urban populations to live peacefully and act collectively.
Leadership & Strategy
The processes that promote effective leadership, inclusive decision making, empowered stakeholders and integrated planning.
Infrastructure & Environment
The human-made and natural systems that provide critical services, and that protect and connect urban assets, enabling the flow of goods, services and knowledge.
A set of objects or processes working together as parts of a mechanism or an interconnecting network; a complex whole [http://oxforddictionaries.com/definition/english/system]
Diagrams are used in systems thinking and practice to capture as much information as possible about a situation; to help explore a situation; to help to analyse a situation; to represent a system of interest; to plan and implement changes to a situation; to help in decision making; and to help with quantitative model building.
Diagrams come in many forms and uses, but for systems thinking and practice it is useful to think of them as models (representations of reality). The term ‘model’ is used in a variety of contexts, even when there is a more commonly used term especially appropriate to its own context.
“Systems Thinking is a discipline for seeing wholes, recognising patterns and relationships, and learning how to structure those interrelationships in more effective ways.” — Peter Senge
An objective or result towards which efforts are directed.
A matter dealt with in a text, discourse, or conversation.
urban environment, to guide and ensure the orderly development of settlements
and communities.” [The British Standards institution: Smart cities – Vocabulary – 2014]
- Ethics: The branch of philosophy that studies and evaluates human conduct.
- Aesthetics: The branch of philosophy that studies the nature of beauty.